GAEMRIC, INC. is committed to developing products of superior design, performance and value. We pride ourselves on developing an ongoing, lifelong relationship with you, our customer. Due to our extreme confidence in our products and our insatiable desire to deliver only the highest level of service, we have created the most comprehensive warranty and performance guarantee in the industry.
SURVIVAL STILL LIMITED LIFETIME WARRANTY
Each Survival Still® is fully warranted to the original owner against defects in materials and workmanship for the lifetime of the product. If a Survival Still ever fails due to a manufacturing defect, we will repair the product, without charge, or replace it, at our discretion. This warranty covers the stainless steel top and bottom components of the Survival Still only, and does not include the tubing, labeling or other components or accessories such as the top and bottom pots. This warranty does not cover damage caused by accident, improper care, negligence, misuse, abuse or alteration or Acts of God. GAEMRIC, INC. DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND IN NO EVENT SHALL GAEMRIC, INC. BE LIABLE FOR CONSEQUENTIAL DAMAGES.
Prior approval and a return of goods authorization (RGA) number are required for all returned merchandise. To receive a RGA number, contact firstname.lastname@example.org and wait for approval and shipping instructions. Any returned merchandise must be accompanied by a copy of the original purchase receipt. All freight charges are responsibility of customer, and all shipments must be pre-paid and insured. GAEMRIC, INC. cannot be liable for lost in-bound packages.
This warranty gives you specific legal rights; you may have other rights, which vary from state to state. This warranty policy supersedes all previous warranty policies.
LIFETIME PERFORMANCE GUARANTEE
The Survival Still is guaranteed to provide high-purity, distilled water for the life of the device, without deterioration in the quality of water produced, provided the user adheres to manufacturer instructions. Furthermore, the Survival Still is guaranteed to convert salt water from the ocean into high-purity drinking water for the life of the device.
If the Survival Still ever fails to produce high-purity distilled water while being operated in accordance with the manufacturer’s instructions and this failure can be replicated or proven, GAEMRIC, INC. will repair the product, without charge, or replace it, at our discretion. All such claims of any nature are barred if the product was not used or maintained in accordance to manufacturer’s instructions, has been altered, damaged or in any way physically changed, or subjected to abuse, misuse, negligence or accident. GAEMRIC, INC. disclaims any implied warranty of merchantability or fitness for a particular purpose and in no event shall GAEMRIC, INC. be liable for consequential damages.
All Warranties and Guarantees are only valid in the USA. Valid February 14th, 2013.